Service

Tirol’s Sports & Vitality Park Achensee offers extensive and competent service for enjoyable barrier-free holidays. Please find below a collection of all important service points. 

Infopoint am Seeufer vor Pertisau

  • Information offices

    Our four Tourist Information Offices provide valuable tips for your holidays at Tirol’s largest lake. All offices have barrier-free access and our trained staff will gladly advise you. Should you encounter any problems with walking aids, wheelchairs or other equipment during your stay, our staff at the Information Offices are also happy to assist.
    The facilities at the Information Offices comply with the regulations for accessible travel:

    • Disability parking
    • Wheelchair-accessible tables
    • Barrier-free toilet facilities
    • Holders for walking aids
    • Clear signposting

     
    NOTICE: All barrier-free service facilities can also be found on our interactive map.

  • Service points

    Digital service points provide information about vacancies, events, weather and tour suggestions outside the opening hours of the Information Offices.
    Information about the barrier-free service points is available at:

    • Information Office Achenkirch
    • Information Office Pertisau
    • Information Office Wiesing

     
    NOTICE: All barrier-free service points can also be found on our interactive map.

  • Repair service

    Kostner GmbH – Standort Schwaz
    Repair of all disability products
    Königfeldweg 2
    6130 Schwaz
    Tel: +43(5242)63976
    Fax: +43(5242)63976-73
    E-Mail: kostner.schwaz@tappe.at
    Opening hours: Monday to Friday: 08.00 – 13.00h and 14.00 – 18.00h, Saturdays 09.00 – 12.00h
     
    NOTICE: Please make an appointment by telephone as the repair service is not present at all times.

  • Disability products to hire

    Rotes Kreuz Schwaz – Ortsstelle Achensee
    Disablity products and accessories available to hire:

    • Wheelchair EUR 1.00 per day
    • Toilet chair EUR 0.80 per day
    • Walking aid with 2 wheels EUR 0.60 per day
    • Walking frame EUR 0.80 per day
    • Crutches EUR 0.20 per day

     
    For all accessories a one-time cleaning fee of EUR 7.00 (wheelchairs, toilet chairs) or EUR 4.00 (walking frames, walking aids, crutches) will be charged.
    Delivery of the accessories to the Achensee region is free of charge. We recommend to send your inquiry 14 days prior to arrival. You will receive your accessories directly at your accommodation.
    Please send your inquiry to info@achensee.com or d.bauer@roteskreuz-schwaz.at.
     
    NOTICE: All barrier-free service points can also be found on our interactive map.

  • Barrier-free buses

    All year round barrier-free regional buses run every hour. The buses stop at Jenbach and all villages at Lake Achensee. All buses in public transport (operated by ÖBB-Postbus GmbH, Zillertaler Verkehrsbetriebe, Fa. Ledermair, Fa. Albrecht and RVO) comply with the Austrian disability equality act and are barrier-free.
     
    NOTICE: The bus schedule can be found here.

  • Electric wheelchair charging station

    At the boat house in Pertisau am Achensee (entrance boat rental) there is a charging station (socket) for electric wheelchairs.
    The charging station works in conjunction with the euro key.
    Here you will find all service facilities in the area of Barrierrefreiheit am Achensee.